2018
ANNUAL REPORT

Leading Mexican company in the retail sector, with more than 48 years of experience in the market

MESSAGE FROM
CHAIRMAN

" During 2018, Grupo Famsa made steady progress in consolidating a robust operational and financial front "

OUR KEY CORNERSTONES

To be the best option for our clients in the retail commercialization of durable and personal goods, and specialized financial services tailored to their needs.

To ensure that our stockholders receive their expected returns.

To ensure that our human capital find the professional development opportunities on their work’s performance for their personal and family benefit.

To enhance our leadership in the retail commercialization of durable and personal goods, and specialized financial services in Mexico and the US Hispanic segment.

The values that distinguish us and are part of our company are:

  • Commitment

  • Trust

  • Simplicity

  • Quality

  • Customer focus

  • Business sense

48 YEARS OF EXPERIENCE
IN THE MARKET

BUSINESS SEGMENTS

Grupo Famsa is a leading Mexican company in the retail sector, with more than 48 years of experience in the market, offering a wide variety of consumer goods and basic financial services, through a comprehensive and flexible platform, which seeks to maximize synergies between the retail and banking operations of its three business units.

Grupo Famsa captures the manifold benefits of its geographic diversification and balanced portfolio of products and services. Its objective has been and will continue to be delivering a broad range of top-quality retail and financial solutions, in a competitive manner and through an increasingly efficient and profitable operation.

Responsible for operating 380 retail stores in Mexico and focused on providing consumer goods to the Mexican population.

Provides a wide complementary portfolio of financial services to retail customers, as well as to small and medium enterprises, since 2007.

Operates a network of 22 retail stores and 22 personal loans branches in the United States, primarily serving the growing Hispanic community.

BUSINESS MODEL

Grupo Famsa is firmly committed to providing a comprehensive range of solutions in consumer goods, financing and savings through the close and coordinated interaction between Famsa Mexico, Banco Famsa and Famsa USA.

Our business model is focused on the creation of value to our customers, through the development and harnessing of synergies between our business units.